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    Handles general inquiries, account issues, billing questions, and basic troubleshooting. This team is the first point of contact for customers and provides assistance with common issues and questions.
    Technical Support

    Focuses on resolving technical issues related to website hosting, server configurations, and performance problems. This department assists with advanced troubleshooting, server maintenance, and technical problems.
    Billing and Accounts

    Manages inquiries related to billing, payments, and account management. This department handles payment issues, refund requests, and billing discrepancies.
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    Security and Abuse

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    Onboarding and Migration

    Assists new customers with the onboarding process, including website migrations and initial setup. This department ensures a smooth transition for new customers starting with your services.

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