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    Customer Support

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    Technical Support

    Focuses on resolving technical issues related to website hosting, server configurations, and performance problems. This department assists with advanced troubleshooting, server maintenance, and technical problems.
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    Manages inquiries related to billing, payments, and account management. This department handles payment issues, refund requests, and billing discrepancies.
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    Handles security-related issues, including abuse reports, security breaches, and policy violations. This department is responsible for ensuring the safety and security of customer data and services.
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    Assists new customers with the onboarding process, including website migrations and initial setup. This department ensures a smooth transition for new customers starting with your services.

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